Our Process

TRUe DUPE.
A premium sourcing concierge

Luxury looks. Verified quality.
Delivering factory-direct products you can trust.
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What is True Dupe?

True Dupe is a premium sourcing concierge service built on years of research and relationships with the world’s best manufacturers. We’ve spent countless hours vetting factories to find those producing only the highest-quality products on the market. Every item we offer goes through a meticulous quality inspection to meet our strict 1:1 standards—virtually indistinguishable from the original. Our focus on precision sourcing and uncompromising quality means you’re getting the best available, every single time.

Here's how our seamless process works:

01
Browse any online store to find the product you want. If you need brand inspiration, click here.
02
Send us the product link and your details via WhatsApp.
03
We’ll reply quickly on WhatsApp with product photos and a full price quote that includes the item, shipping, and all fees.
04
Once you approve the price, we’ll confirm your shipping info and ask for your Venmo username so we can send a secure payment request.
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After payment is received, we’ll prep your order and send detailed photos and a video for you to review and approve before we ship.
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Once you approve the item, we’ll share your tracking number via WhatsApp. Delivery usually takes about two weeks from the ship date.

Contact us to get started

At True Dupe, we take pride in our high standards and focus on customer satisfaction. We’re excited to help you find something you’ll love, sourced with care and delivered with confidence.
Click the WhatsApp logo above to get started!

Frequently asked questions

You have questions? We have answers!
What is True Dupe?
At True Dupe, we offer a shopping experience unlike anything else.

We’re not an online store. We’re a premium sourcing concierge service made up of dedicated True Dupe’ers who work on your behalf—privately and discreetly—to find and deliver the highest quality products on the market.

Instead of browsing from a fixed catalog, you tell us what you’re looking for. Our team taps into a carefully built network of trusted manufacturers to source fashion, accessories, and luxury goods that match your taste and standards. We handle the legwork. You get curated, top-tier items without the hassle or uncertainty of sourcing them yourself.

Confidentiality is central to what we do. Your personal information stays protected throughout the entire process, and your experience with us is always secure and discreet.

With True Dupe, you get the convenience of a dedicated team focused entirely on sourcing exactly what you want—no guesswork, no risk, and no compromises.
Why should I consider purchasing a "True Dupe"?
In a world where prices keep climbing—especially in fashion—we get why people are looking for smarter alternatives. True Dupe was created to offer exactly that: a cost-effective way to access top-tier products without compromising on quality.

But let’s be clear—our products aren’t the kind you’ll find from street vendors or random online shops. We source only the highest-grade items available, backed by years of research and strong relationships with trusted manufacturers. That level of quality comes at a price, and while you might find cheaper versions elsewhere, they won’t meet the standards we hold ourselves to.

At True Dupe, you're not just getting a deal. You're getting the best available option, with the peace of mind that it's been carefully vetted from start to finish.
How do you assess the quality of your products?
In the world of premium replicas, there are generally three grading tiers: AA, AAA, and 1:1. Each represents a different level of craftsmanship and attention to detail.

‍• AA products are solid quality and well-crafted. They feature strong stitching, quality materials, and the general design of the original. These are mid-range in both execution and price.
AAA is a step above. These products are made with higher-grade materials and display excellent craftsmanship. They replicate key design elements more precisely and tend to fall at the higher end of the price range.
‍• 1:1 is the gold standard. Every element—stitching, hardware, logo placement, textures, and even weight—is replicated with extreme precision. These products are nearly impossible to distinguish from the original, even to a trained eye.

At True Dupe, we only offer 1:1 quality. Our team performs detailed inspections and only works with manufacturers who consistently meet the highest standards. This ensures you're getting a product that not only looks the part but feels and performs like the real thing.

You’re not paying for a cheap imitation. You’re getting the best version available—carefully sourced, expertly made, and built to impress.
Is True Dupe pricing negotiable?
Our prices are firm—and for good reason. We’ve spent years building relationships with the best manufacturers in the world, conducting deep research and hands-on testing to make sure every product we offer meets the highest standards.

Sourcing at this level takes time, trust, and constant quality control. It’s how we ensure you get products that aren’t just good, but truly exceptional. Keeping our pricing consistent allows us to maintain that level of quality and continue working with partners who meet our strict expectations.

We don’t cut corners, and we don’t play pricing games. What you’re paying for is reliability, precision, and access to the best on the market.
What are True Dupe's hours of operation?
We’re available Monday through Friday from 9:00 AM to 6:00 PM Eastern Time. While those are our standard hours, we do our best to respond to all requests the same day they come in.
What payment methods do you accept?
We currently accept Venmo as our primary payment method. Once your order is confirmed, we’ll provide the necessary details and send a payment request directly to you. If you prefer a different method, feel free to ask—we’ll do our best to accommodate.
When can I expect to receive my product(s)?
We aim to process and deliver your order within 2 weeks. While delays can occasionally happen due to manufacturing or shipping partners, they’re rare—and most orders arrive within the expected timeframe. We prioritize quick turnaround and will always keep you updated along the way.
How can I track my order?
Our products often move through multiple carriers before reaching their final destination. In some cases, your package may already be en route—or even arrive—before a tracking number becomes available. While we do our best to provide tracking as soon as we can, rest assured your order is still on the way and being handled with care.
What is your return policy?
We do not offer returns. However, we prioritize your satisfaction by sharing detailed photos and videos of your item before it ships. If anything looks off or doesn’t meet your expectations, we’ll work with you to adjust or replace the item before it leaves our hands. This step helps ensure you’re happy with your order before it’s delivered.
Do you offer international shipping?
Absolutely. We’re proud to offer international shipping, so customers around the world can enjoy our products.
What should I do if I don't receive my product or my product is damaged?
If your item doesn’t arrive or is damaged in transit, please contact us on WhatsApp right away. We package every order with the utmost care to prevent damage during shipping, so issues are rare—but if they do happen, we’ll make it right.

If the shipping provider confirms that your package wasn’t delivered, we’ll issue a full refund. For damaged items, we’ll need clear photos to assess the issue. Once reviewed, we’ll move forward with a full refund or replacement.
Can I cancel or modify my order after it has been placed?
Unfortunately, once payment is received and your order is placed, we’re unable to make changes or cancellations. Rest assured, your item will be prepared and shipped as scheduled.